Dietetix

Privacy Policy

Last updated: April 23, 2026

This Privacy Policy explains how Dietetix collects, uses, and protects information when you use the platform.

This policy applies only to Dietetix and does not apply to third-party services, including payment processors and external tools, that may be linked or integrated with the platform. Those services are governed by their own privacy policies.

1. Information We Collect

  • Account information (name, email)
  • Authentication and login activity
  • Usage data and analytics events
  • Subscription and billing information

2. Protected Health Information

Dietetix does not collect or store protected health information (PHI).

Users must not enter identifiable patient data into the platform, including names, dates of birth, or medical record numbers.

Any clinical inputs entered into Dietetix are intended to be non-identifiable and may be stored to support platform features such as saved patient profiles, calculations, and workflow continuity.

Users are responsible for ensuring that any data entered into the platform does not contain PHI or identifiable patient information.

Dietetix does not knowingly process any kind of PHI and should not be considered a HIPAA-compliant system.

3. How We Use Information

  • Operate and improve the platform
  • Authenticate users
  • Manage subscriptions and billing
  • Analyze usage and performance

4. Cookies and Tracking

Dietetix uses essential cookies and similar technologies to support authentication, security, and core platform functionality.

We may also use limited analytics tools to understand how the platform is used and to improve performance. These tools do not track identifiable patient information.

5. Service Providers

We use third-party services such as Stripe for payment processing. Examples of other service providers include hosting providers, authentication services, email delivery services, and analytics providers. These providers may have access to certain information as necessary to perform their functions, but they are not permitted to use it for any other purpose. We recommend reviewing the privacy policies of these third-party services for more information on how they handle data. You may contact us for further details about our service providers.

6. Data Sharing

We do not sell your data. Information may be shared with service providers or as required by law.

7. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect platform data. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

Data is retained only as long as necessary for platform operation, legal obligations, and security purposes.

9. Location of Services

Dietetix operates in the United States and data may be processed there.

10. Your Rights

You may request access to, correction of, or deletion of your account data by contacting us via the contact information below.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Continued use of the platform after changes become effective constitutes acceptance of the revised policy.

12. Contact

support@dietetixapp.com